Andrea Lines-Botell is a facilitator, speaker, and human-centred learning professional who designs and delivers engaging, practical experiences across corporate, educational, and community settings. Her work focuses on communication, customer experience, neurodiversity, and inclusive, human-centred practice, creating psychologically safe spaces where individuals and teams can reflect, connect, and work more effectively together.
Facilitation & Workshops Andrea delivers interactive workshops and sessions designed to support communication, reflection, and practical learning. Each session is tailored to the needs of the group and can be delivered in-person or virtually. Her approach is grounded, engaging, and accessible, helping participants connect ideas to real-life situations in a meaningful way.
Areas of Focus
Neurodiversity in the workplace and education
Communication and emotional intelligence
Psychological safety and inclusive environments
Burnout, overwhelm, and regulation
Reflective leadership and team dynamics
Behavioural awareness and nervous system understanding
Creative approaches to engagement and learning
Experience Andrea has extensive experience facilitating workshops, public speaking events, and training sessions across corporate, educational, and community environments in both Canada and the UK. She has worked with organizations, schools, and community groups, delivering sessions that are engaging, practical, and grounded in real-life application. Her facilitation experience ranges from small, focused group work to audiences of over 200 participants. Her background also includes customer-facing and service-based roles, contributing to a strong understanding of customer experience, engagement, and relationship-building.
Customer Experience & Engagement Andrea’s work is rooted in creating thoughtful, meaningful experiences that support connection, trust, and engagement. Drawing from a background that spans corporate environments, customer-facing roles, and facilitation, she understands how communication, environment, and interaction shape overall experience. She applies this understanding to both workplace and group settings, helping individuals and teams strengthen communication, responsiveness, and the quality of interactions they create. Her approach focuses on the human side of experience, recognizing that how people feel, communicate, and connect plays a key role in both customer satisfaction and team effectiveness.
Who Andrea Works With
Organizations, companies, and workplace teams
Schools and educational settings
Community groups and programs
Youth, adults, and family-focused initiatives
Let’s Work Together If you’re looking to support your team, students, or community through thoughtful facilitation, workshops, or collaborative programs, Andrea would be happy to connect.